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Practical information



  • BUS

    There are buses which frequently depart from the airport to Palma bus station, in the city centre, from where you can connect to other transport lines to arrive to Pollença. Line L 301 connects Port de Pollença and Pollença with Palma intermodal station.

    Stops Port de Pollença

    Llenaire (42040)
    Gotmar (42041)
    Port de Pollença (42051)
    Gotmar – Las Palmeras (42013)

    Stop El Vilar

    El Vilar (42011)

    Stops Pollença

    Polígon industrial (42043)
    La Font (42009)
    CEIP Joan Mas (42005)
    Pollença (42001)

    During the summer season, a shuttle bus runs between Pollença, Cala de Sant Vicenç and Port de Pollença.

    In total, there are nine stops connecting Port de Pollença and Pollença.




    Estació Intermodal.

    Plaza de España, s/n Palma.

    Opening hours:

    From October 1st to May 31st:

    Monday to Friday: from 7 a.m. to 9 p.m.

    Saturdays: from 8 a.m. to 9 p.m.

    Sundays and public holidays*: from 9 a.m. to 9 p.m.

    * Closed on the 1st and 6th of January, Good Friday and 25th of December.

    From the 1st to the 30th of June and from the 1st to the 30th of September:

    Monday to Friday: from 7 a.m. to 9 p.m.

    Saturdays, Sundays and public holidays: from 9 am to 9 pm.

    From the 1st of July to the 31st of August:

    Monday to Friday: from 7 a.m. to 9 p.m.

    Saturdays: from 8 a.m. to 9 p.m.

    Sundays and public holidays: from 9 a.m. to 9 p.m.

    Tel. (+34) 971 177 777

  • TAXI

    For the travellers who want to discover different parts of Pollença or who want to move faster and more comfortably to different places, the best option is to get a taxi. In Pollença taxis are easily differentiated because they are white with a blue diagonal line and they have the TAXI and local emblem on them. They use taximeter. 


    Mallorca has a road net in constant renovation. Roads are not very fast but there is an extensive road network connecting cities, towns and rural areas. There are two major highways, one that bypasses Palma and another one that connects Palma to Sa Pobla. There are no long distances in Mallorca, so journeys often take less than one hour.

    One of the roads with better landscapes is the one which crosses the Serra de Tramuntana, among mountains, valleys, reservoirs and cliffs, and even though the journey in kilometres is not very long, you have to bear in mind that it is a mountain road and you have to drive slowly. We advise you to take your time to do this trip, and above all, to remember to fill in the car’s petrol tank. A clear case of a mountain road is la Calobra, a 10 kilometres road with hairpin bends which takes you to one of the most outstanding beaches of Mallorca: the torrent de Pareis.

    The roads that take you to some inlets are usually tertiary and unpaved roads.


  • Driving regulations

    The driving regulations in Pollença are very similar to the ones in any European country. Basically we have to know that the speed limit is 120 km/h in motorways, 90 km/h in conventional roads and 30 km/h inside towns or cities. Another important fact to remember is that the General Traffic Regulations resolves that we are not allowed to drive when the level of alcohol in blood exceeds 0.5 grams per litre, or the one of alcohol in air inhaled exceeds 0.25 milligrams per litre. To drive with higher alcohol doses is considered a serious offence. 


    The historic town of Pollença is at 7 kilometres from Port de Pollença and Cala de Sant Vicenç, at 17 from Formentor beach and at 27 from Formentor’s cape. Driving in these areas is very easy, although during the summer season there can be traffic jams in the Formentor area.

    To visit Pollença we recommend you to leave the car on the outskirts of the village as the town centre is mainly for pedestrians.

    You can get by car to the various beaches of Port de Pollença, Cala de Sant Vicenç or Formentor. Parking there is easy and only in summer and in some of the sections slight problems may arise. 

    To go to Formentor it is advisable to take the bus that runs between Alcúdia and Port de Pollença, as road traffic during the day is restricted.

    Information on traffic regulation at the Formentor lighthouse.

  • Petrol

    Pollença is a very well stocked place in terms of petrol stations. There are three petrol stations in the town area, and there are many petrol station companies throughout the island. In most cases there is staff serving customers, but some stations are self-service; there are some that open 24 hours. For trips to the Serra de Tramuntana it is advisable to have a full tank as there are not many stations in the area and petrol consumption is always higher in mountain areas.

  • Motorbike and car rental

    In Port de Pollença there are several companies that rent motorbikes and cars. Usually the collection and delivery of the vehicle is in the office, but it can also be done at the airport if the customer wishes so. Most of these companies have a website from which you can manage the rental. 

    The rental price depends on the season, the type of car or motorbike, the vehicle extras and the number of rental days. To book well in advance can reduce the cost. 

    To rent a car or a motorbike you have to give your passport and authorised driving licence. It is important to understand well the terms of the contract regarding insurance and mileage, and it is also recommended to check the car before renting it as you have to return it in the same condition or pay for the repair in case it has suffered some damage.

    Renting scooters is very usual in summer, since to rent these mopeds is much cheaper and has the advantage that it can get to places which are more difficult to reach by car.

  • Map from Pollença

    When hiring a car the customer receives a roadmap of Mallorca whith the main roads. You can buy more detailed road maps of the island in petrol stations and kiosks. 

    You must be aware of the town names as they can either be in Spanish or in Catalan, and both refer to the same place. Traffic signs are almost always in Catalan, so we recommend buying a map in Catalan.


  • Getting around by bicycle

    Pollença is the starting point for a whole series of recommended routes for cycling. Most of the routes are included in the well-known Biodiversity Routes, which cross the most emblematic places with the greatest natural, scenic and heritage wealth.

    The Balearic Islands hide a paradise in any season of the year to practise bicycle touring. But above all, the good temperature we enjoy during the whole year makes Pollença an ideal place for active tourists. Thousands of cyclists arrive each year to ride its roads and tracks and to discover, in this way, corners which they could never have imagined.

    The topography of Mallorca, with its long plains, gentle hills, straight and extended roads, steep gradients and high mountains, stands as a perfect testing ground for cyclists, who can choose among different routes according to their difficulty.   

    There are bike rental companies in Pollença and in Port de Pollença where you can get the necessary material to practise cycling.

    All the information

  • Pollença on foot

    The surroundings of Pollença offer many possibilities for nature lovers and those who appreciate the outdoors; The trails that invite you to disconnect and let your mind wander, and the steady, mild mediterranean temperaturas that allow you to enjoy them all year round.

    We propose a series of excursions that will take you to the most emblematic places with the greatest natural, scenic and heritage richness of our municipality.

    All the information

Phones of interest

Pollença City Council (+34) 971 530 108
Pollença municipal office (+34) 971 867 404
Pollença Local Police (+34) 971 530 437
EMSER (+34) 971 534 573
Pollença Sports Complex (+34) 971 533 990
Pollença Pavilion (+34) 971 535 198)
Sports center Port de Pollença (+34) 971 865 212
Radio Pollença (+34) 917 535 455
Pollensa Museum (+34) 971 530 243
Court of Peace (+34) 971 530 243
Guàrdia Civil (+34) 971 865 842
Pollença Health Center (+34) 971 533 041

T. (+34) 971 535 077
Plaça Major, 17
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T. (+34) 971 865 467
Passeig Saralegui, 1 
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T. (+34) 971 533 264
Plaça Cala de Sant Vicenç, s/n
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T. (+34)971866213
C/ Sant Domingo, s/n
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Port de Pollença
T. (+34) 971 866 213
C/ Ruben Dario, s/n
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Pollença Local Police
T. (+34) 071 530 437
C/ Munar, 16 – Pollença
Guardia Civil Pollença
T. (+34) 971 865 842
Plaça Joan Cerdà, 1 - Port de Pollença
Emergencies - 112
Firemen -080
Pollença Health Center
T. (+34) 971 533 041
C/ Bisbe Desbach, s/n – Pollença
Basic Health Unit (USB) del Port de Pollença
T. (+34) 971 865 681
C/ de Vicenç Buades, 49 – Port de Pollença
Inca County Hospital
T. (+34) 971 888 500
Carretera Inca-Llubí, s/n – Inca
Son Espases University Hospital
T. (+34) 971 892 211
Carretera de Valldemossa, 79 – Palma
Muro Hospital
T. (+34) 971 892 211
C/ Veler, 1 – Muro


Tourism Destination Quality

The city of Pollença was one of the first three municipalities to pioneer the implementation of a tourism destination quality system

sictedThe Comprehensive System for Tourism Destination Quality project (hereinafter referred to by its initials in Spanish, SICTED) aims to improve the quality of Spanish tourism destinations. The Spanish State Secretary of Tourism (SET), sponsors this project with the support of the Spanish Federation of Municipalities and Provinces (FEMP). They work together with tourism companies and services encompassing  thirty-five different occupations for the end goal of improving tourists’ experiences and satisfaction. 

The city of Pollença was one of the first three municipalities to pioneer the implementation of a tourism destination quality system (the others being Alcúdia and Formentera). Seventy-eight Pollença establishments currently participate in the SICTED.

  • The SICTED offers the following benefits to the city of Pollença:
  • The establishment of a permanent administrative structure that focuses on increasing the competitiveness of tourism companies at the destination. 
  • The ability to offer a homogenous level of quality across all tourism services. Increased tourist satisfaction and encouraged return visits. 
  • Increased involvement and participation from developing tourism companies at the destination. The opportunity to participate in a national project in conjunction with 191 other destinations.
  • The SICTED offers the following benefits to participating tourism services companies
  • Improved internal administration, especially regarding processes associated with customer satisfaction.   
  • Increased staff qualifications through a four-cycle training plan comprising twenty-four training modules. 
  • The opportunity to participate in the largest tourism quality project ever conducted in Spain, together with more than 7,906 other companies. 
  • Technical assistance that supports improvement.
  • Access to the Commitment to Tourism Quality distinction. 

This distinction is the backing that accredits that the requirements established within the methodology have been met, recognises the efforts the company has made and their commitment to quality and continuous improvement. It also helps them stand out from among the competition. This qualification is valid for two years under the condition of an annual follow-up evaluation. The compulsory visual identification regulations are available to qualification holders on the SICTED platform.